How pet grooming businesses use SalonBook
Grooming time depends on the dog. A small short-haired dog is a 60-minute bath and tidy; a large doodle with a matted coat is a three-hour job. Groomer scheduling software has to let the duration follow the dog, and SalonBook does that by letting you create services with their own durations for each size and coat type.
A grooming salon sets up in an afternoon. You add each groomer, create the service menu by size and coat, set hours and breaks per groomer, upload your intake form, and connect Stripe, Square or PayPal. The booking page goes live at ocmpro.com/your-salon the same day, and Pro plans can point a custom domain at it.
Building a menu that books the right amount of time
Salons on SalonBook usually build the menu in tiers: full groom by size (small, medium, large, extra large), bath and brush by size, and add-ons such as de-shedding treatment, teeth brushing, nail grinding and de-matting per 15 minutes. Each service has a duration and a photo, and the service description names typical breeds for each size so owners choose correctly.
Clear descriptions do most of the work. When the large full groom says "Golden Retriever, Standard Poodle, Doodle over 50 lb", owners pick it instead of guessing at medium, and your day holds.
Vaccination records and pet intake before the first visit
The Pro plan includes intake forms with digital signature. Groomers use them to collect the pet’s name, breed, weight and age, rabies and other vaccination dates, vet contact, medical conditions, allergies, behavior and handling notes, and a signed grooming release. The form goes to the owner when they book and the completed form sits on the client record where any groomer can review it before the dog arrives.
Owners with more than one dog are handled as a single client with notes per pet, so the household books together and each dog’s preferences and handling notes stay separate.
Start free, upgrade when you add staff
The Free plan is $0 per month and covers one groomer, five services, online booking, a calendar, a client list, email confirmations and a public website with the theme studio. A solo mobile or home-based groomer offering grooms by size can run their book on it.
The Pro plan is $39 per month, or $348 per year (about $29 per month billed annually), for up to three groomers with unlimited services and products. Pro adds deposits and no-show fees, SMS reminders, the waitlist with auto-book, the client portal, intake forms with digital signature, loyalty, referrals, gift certificates, memberships, an online shop for shampoo and accessories, invoices with tipping, reports, all ten website templates, custom CSS, the embed widget, a custom domain with SSL, and Google Tag Manager and Meta Pixel support.
Enterprise is $89 per month, or $828 per year (about $69 per month annually), for unlimited groomers, a JSON data API and headless mode. Paid plans include a 14-day free trial, no contract and no setup fee, and you can cancel at any time.
| Solo groomer (Free) | Salon with 3 groomers (Pro) | |
|---|---|---|
| Monthly cost | $0 | $39, or $29/mo billed annually |
| Groomers | 1 | Up to 3, each with own calendar |
| Services | 5 | Unlimited, by size and coat |
| Vaccination intake form | Not included | Included, with digital signature |
| Recurring 6-week appointments | Included | Included, with SMS reminders |
| Deposits and no-show fees | Not included | Included |
| Website | ocmpro.com/your-salon | Custom domain with SSL, Paws template, custom CSS |
SalonBook charges no marketplace commission, no per-booking fee and no per-client acquisition fee. Your payment processor charges its normal card fees; SalonBook does not add a markup. A salon grooming 400 dogs a month pays the same flat price as one grooming 100.
Getting owners to book online
Pet owners search for groomers on Google Maps and follow them on Instagram and Facebook. Put the booking link in each place and the phone quiets down.
- Add your SalonBook page as the Book link on your Google Business Profile so a search for "dog groomer near me" that lands on your listing shows a booking button.
- Put the booking link in your Instagram and Facebook bios and mention it under every before-and-after photo. Service photos help owners pick the right size and cut.
- Embed the booking widget on your existing website so owners book without leaving your site.
- Turn on 24-hour and 1-hour reminders and post-visit follow-ups, and ask every owner to set up a recurring appointment at pickup.
From the client portal, owners reschedule or cancel within your policy, see past invoices, save a card, complete intake forms, check loyalty points and send a referral link to another dog owner at the park.
| Task | Phone and paper | SalonBook |
|---|---|---|
| Booking a groom | Call during business hours | Owner books the right size online, 24/7 |
| Vaccination proof | Checked at drop-off | Collected on the intake form before the visit |
| Handling notes | In one groomer’s head | On the client record for every groomer |
| Six-week rebooking | Owner remembers, or does not | Recurring appointment with reminders |
| No-show on a 2-hour groom | Lost slot | Deposit or no-show fee, waitlist refills |
Who SalonBook is for
SalonBook suits a solo home-based or mobile groomer, a salon with two or three grooming tables, and a larger salon with a bathing team that needs unlimited staff. Flat pricing and a free plan with no time limit make it simple to start alone and add groomers later.
Moving from the phone and a paper book, the change owners notice first is that regulars stop calling: their next groom is already on the calendar, and the reminder text tells them when.
Build your menu by size, upload your intake form and take your first online booking today.
Start freeFrequently asked questions
Can I set different appointment lengths by dog size or breed?
Yes. Each service has its own duration and price, so you can list small, medium, large and extra-large grooms and name typical breeds in the description.
Can I collect vaccination records before the appointment?
Yes. The Pro plan includes intake forms with digital signature, where owners enter vaccination dates, vet contact and behavior notes before the first visit.
Can I book a dog every six weeks automatically?
Yes. Recurring appointments are booked in one step and hold the slot on the groomer’s calendar, with SMS and email reminders before each visit on the Pro plan.
Is SalonBook free for a solo groomer?
Yes. The Free plan is $0 per month for one staff member with five services, online booking, a calendar, a client list, email confirmations and a public website.
Can I keep notes on each dog’s behavior and cut?
Yes. The client record holds notes, preferences and visit history, so handling notes, blade lengths and matting history are visible to every groomer.
Does SalonBook charge per booking or take a commission?
No. SalonBook has no marketplace commission, no per-booking fee and no per-client acquisition fee. Plans are flat at $0, $39 or $89 per month.